Invitations & Rep Access

Sending a crew member, performer or rep a link to confirm their contact details and opt in to SMS, and what that link does and does not open.

5 min readUpdated September 2026

What an Invite Is For

An invite is an email with a link. The person who opens it confirms their name and phone number, adds any dietary restrictions, and chooses whether to get SMS call sheet reminders. That is all the link does. It opens no call sheets, no schedule and no crew list, and nobody needs an account to use it. Call sheets reach people the usual way, by email or SMS when you send the day.

Sending One

Every row on the Crew, Cast and Background lists has a mail icon at the right end. It shows when you hover the row. Click it to open Send Invite.

  • Send to: appears when the performer has reps on file. Pick the performer or one rep. When the performer's call sheets go to their rep, it starts on the first rep
  • Type and Role / Position: what the invite calls them
  • Email Address: required. For a rep it reads Rep's Email Address
  • Personal Message (optional): printed in the email, and at the top of the page for a crew member or performer
Tip: An invite to a rep carries the performer's name, role, email and phone in the email, so the agent knows which client it is about.

One Recipient Per Invite

SMS consent comes from one phone number, so each invite goes to exactly one person. A performer with an agent and a manager takes two invites, one to each. A rep's answers (name, phone and the SMS choice) are stored on that rep, not on the performer.

What Sending Changes

The address you type is saved onto the record: the rep's email for a rep, the person's own email otherwise. On a crew row the Role / Position you type is saved as their title as well. Replies to the email come to the address on your G-Casper Pro account. Sending needs edit access to the production.

What They See

The link opens Confirm Your Contact Info & Dietary Needs, headed with the production's name. A crew member or performer also sees who invited them and your personal message.

  • Full Name and Phone Number, filled in with what the show already has
  • Dietary Restrictions (optional)
  • Yes, send me SMS reminders for call sheets: a separate checkbox, off unless they have opted in before
  • Save My Details, which writes their answers straight onto the row
Important: A field left blank keeps what the show already had. The SMS box does not work that way: saving again with it unticked withdraws consent.

Knowing Who Has Answered

Once someone opts in to SMS, the mail icon on their row turns green and stays visible, and its tooltip reads SMS opt-in confirmed. Someone who confirmed their details without ticking the SMS box leaves the icon grey. Check their phone and dietary columns to see whether they answered.

A link works for 14 days from the moment it was sent. After that the page reads Link Expired and tells them to ask the production for a new one. Send a fresh invite from the same mail icon. The new link replaces the old one, which stops working straight away.

FAQFrequently Asked Questions

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