Account Preferences & Defaults

The Settings page at /app/settings: what each section on the Globals and Email + SMS tabs sets, when a default reaches a production, and which sections can be reset.

6 min readUpdated September 2026

Where Settings Live

Pick Settings in the home dashboard sidebar, or Settings in the user menu. The page is titled Account Settings & Preferences and sits at /app/settings, with two tabs: Globals and Email + SMS. These are your starting values. A new production copies them into its own Globals tab when you create it, and from then on the production keeps its own copy. Change a value in a production's Globals and only that production moves.

Tip: Everything saves as you change it. There is no Save button on this page. Defaults are stored on your account, so they follow you to any browser you sign in on.

Globals Tab

Sections run top to bottom in this order:

SectionWhat it sets
New Production DefaultsShoot Days (1 to 30), General Crew Call and Scene Grid Banners (Setup, Lunch, Wrap) for the New Production wizard
Call Sheet / Production Report DefaultsDefault Header Information: production company, office, address, city and phone
Default Key Personnel OrderWhich role titles appear on new productions and in what order. Names are filled in per show
Phone & SMS SettingsDefault Phone Country Code, Default Time Zone and the Send SMS From Number (West, East or South region)
SAG DefaultsStraight time workday, default OT, meal period, default work hours, and minor work hour limits by age band
Hot Cost DefaultsBudgeted daily hours, overtime multipliers and meal penalty amounts, for crew and drivers
Overtime After HourWhen UPM and 1st AD overtime starts, and the additional day's pay
Burn Rate DefaultsDefault day rate, payroll taxes, IATSE P&H, SAG H&W and SAG agreement
Scene Color SchemeThe six INT/EXT and day/night strip colors
Report StylingDark Header and Light Header colors for call sheets, production reports and Exhibit G
Editable Cell ColourThe tint on cells you can type in
Unit SettingsHour Format, AM/PM Style, temperature (F or C), call time increment (5 or 6 min) and the Call Time Wheel items
Default Call Time OffsetsCourtesy Breakfast, Shooting Call and Lunch, in minutes from General Crew Call
Auto-Draft Call TimesAverage daily setup, shoot day length, makeup duration and ready-to-block lead time for drafting cast calls
Print SettingsPage size (US, ISO or a saved custom size) and margins

Email + SMS Tab

Three sections cover distribution:

  • Email Templates: the default subject line and body for call sheet emails, with variables in curly braces that fill in from the production. Save named templates to switch between styles
  • SMS Settings: the Default Send Method (Email Only, or Email + SMS, which uses SMS credits), your remaining SMS Credits, and a Custom SMS Message Template with a preview
  • Mobile Call Sheet Layout: what people see when they open their call sheet link. Mobile Call Info leads with the map and call times. Mobile Email shows the email body and swipes through the PDF pages

Resetting a Section

There is no reset for the whole page. Some sections carry their own Reset to Defaults or Reset to Default button, and it only touches that section:

  • New Production Defaults
  • Scene Color Scheme
  • Report Styling
  • Editable Cell Colour
  • Unit Settings (resets the Call Time Wheel)
  • Default Call Time Offsets
  • Email Templates (resets the template text)
  • SMS Settings (resets the message template)
Important: The other sections have no reset. To undo a change there, set the value back by hand.

Recent Errors

At the foot of the page, Recent Errors lists the last few API errors from your session. It is there for support. If something failed and you are writing in, this is the list to copy.

FAQFrequently Asked Questions

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